Billing Terms & Conditions

Dear Customers, We offer you a wide range of secure payment methods. Here is an overview of the payment methods we accept:

  • American Express
  • Apple Pay
  • Google Pay
  • Maestro
  • Mastercard
  • Shop Pay
  • Visa

All displayed prices include applicable taxes and free standard shipping. No additional charges will be applied at checkout. For orders shipped to the United States, we ship Delivered Duty Paid (DDP), meaning all applicable duties, import taxes, and customs fees are included in the purchase price. Customers will not be charged any additional fees upon delivery.

Information about the company

  • Website name: Aleveri
  • Company name: Tebra LLC
  • Address: 3801 N Capital of Texas Hwy, Austin, TX 78746, USA
  • Email: info@aleveri.com
  • Contact form: Here
  • Phone: +1 (737) 325-8142
  • EIN: 61-2147209
  • Customer service: Our customer service is available from Monday to Friday, 9:00 AM to 5:00 PM (GMT-05:00) Eastern Standard Time
  • Response time: Customer service will respond within 24 hours on business days.

Last updated date: 6/1/2026

Frequently Asked Questions

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When will my order be processed?

Orders are typically processed within 1–3 business days (Monday–Friday) after they are placed.

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Do you offer free shipping?

Yes. We provide free tracked shipping throughout the United States.

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Will I have to pay customs duties or import fees?

We ship Delivered Duty Paid (DDP) to the USA. No additional import duties, taxes, or customs fees will be charged upon delivery.

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How can I track my order?

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number. You can also track your shipment through our tracking page.

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Can I cancel my order?

Yes. Orders may be cancelled before they have been processed or dispatched. Please contact us as soon as possible at info@aleveri.com.

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What happens if I entered the wrong shipping address?

Please contact us immediately if you notice an error in your shipping address. If the order has not yet been processed, we may be able to update it.

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    FREE SHIPPING

    On all orders within the United States!

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    EASY RETURN!

    Return within 30 days of the item received!

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    HAVE A QUESTION?

    Customer support 7 days a week

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    SECURE PAYMENTS

    We highly value your safety and convenience!