Products

Frequently Asked Questions

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When will my order be processed?

Orders are typically processed within 1–3 business days (Monday–Friday) after they are placed.

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Do you offer free shipping?

Yes. We provide free tracked shipping throughout the United States.

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Will I have to pay customs duties or import fees?

No. We ship using Delivered Duty Paid (DDP) service to the United States. Any applicable import duties and taxes are handled before delivery, so you will not be charged additional fees upon receipt.

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How can I track my order?

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number. You can also track your shipment through our tracking page.

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Can I cancel my order?

Yes. Orders may be cancelled before they have been processed or dispatched. Please contact us as soon as possible at info@aleveri.com.

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What happens if I entered the wrong shipping address?

Please contact us immediately if you notice an error in your shipping address. If the order has not yet been processed, we may be able to update it.

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    FREE SHIPPING

    On all orders within the United States!

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    EASY RETURN!

    Return within 30 days of the item received!

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    HAVE A QUESTION?

    Customer support 7 days a week

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    SECURE PAYMENTS

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